Legal
Terms of Service
& Client Agreement
Last updated: 10/19/2026 · Forma Preliminary Design
Parties & Acceptance
This agreement is between Forma Preliminary Design ("Company") and the individual or entity that places an order and provides a payment method ("Client"). Client places an order on Company's order page (formadesigns.framer.ai/payment) by entering the property information, selecting the options in Section 3, accepting these terms, and saving a payment method through Stripe. Company may also take an order by phone or in writing, in which case Company records the selected options for Client. Company will then send an order confirmation to the email address Client provides, stating the selected options and price, with a link to these terms. By placing the order, Client agrees to these terms in full.
Services
Company will provide a preliminary design and due diligence package for the property identified by Client ("Package"). The standard Package includes a preliminary site plan, a 3D rendering, and a due diligence package (which may include zoning and access research, a permitting roadmap, and financial due diligence materials). If Client selects the property website add-on, the Package also includes an interactive property website presenting those materials for the listing ("Property Website"). All deliverables are preliminary and conceptual, prepared for listing, marketing, and feasibility purposes only. They are not construction documents, engineering drawings, or legal surveys, and are not to be used for permitting.
Price & Payment Options
Client selects a package and a payment option on the order page. No deposit is required. The prices are: • Listing Package: $949 paid in full, or $159 per month for 6 months ($954 total). • Listing Package + Property Website: $1,949 paid in full, or $326 per month for 6 months ($1,956 total). The payment options are: • Pay in Full: the paid-in-full price of the selected package ("Price"), charged upon delivery. • Payment Plan: the 6-month total of the selected package ("Plan Total"), paid in 6 equal monthly installments, with the remaining balance due early on the events in Section 4. The package, payment option, and amount Client selected are recorded with the order and stated in the order confirmation. If the order confirmation and these terms differ, the order confirmation controls for that order. Prices are in U.S. dollars and may change for future orders, but not for an order already placed. By placing an order, Client: • Authorizes Company to store Client's payment method securely through Stripe • Authorizes Company to charge that payment method as described in these terms, including each installment and any remaining balance that becomes due under Section 4 No charge is made before delivery. Client will receive a receipt by email for each charge. This authorization applies whether Client is the property owner, a listing agent, or another representative. Any arrangement for a property owner, seller, or other third party to reimburse Client is separate from this agreement and does not change Client's authorization.
Payment Plan
The Plan Total is a fixed amount Client owes in full once the Package is delivered. It does not depend on whether, when, or for how much the property sells. The Payment Plan is an installment arrangement, not a subscription, and cannot be cancelled to stop payments. The first installment is charged upon delivery, and each following installment is charged on the same day of each following month until the Plan Total is paid. The remaining unpaid balance of the Plan Total becomes due immediately, and Company may charge it to Client's payment method, on the earliest of: • Closing: the property closes or otherwise transfers ownership. Client agrees to notify Company in writing within 5 business days of closing. Company may also charge the balance once it learns of the closing from public records or listing services. • Listing ends: the listing expires, is withdrawn or cancelled, or Client is no longer the listing agent for the property. • Missed payment: an installment fails or is declined and is not paid within 7 days after Company notifies Client by email. Client may update the payment method at any time to avoid this. • Dispute: Client files a chargeback or payment dispute on any charge under this agreement (see Section 11). If none of these occur, the final installment is charged 6 months after delivery and the Plan Total is paid in full. Client may pay off the remaining balance at any time, with no prepayment penalty, by emailing forma.sitedesign@gmail.com.
6-Month Guarantee
If the property is not under a signed purchase contract within 6 months after delivery, Company will prepare one Package for another property Client lists, at no charge. The guarantee applies only if all of the following are met: • "Under contract" means a signed purchase contract for the property, not a closed sale. • The listing stays active, at or near its list price on the delivery date, for the full 6 months. • Client uses the Package materials in the listing or sends them to buyers. • Client's payments under this agreement are current. • Client makes the claim in writing to forma.sitedesign@gmail.com within 30 days after the 6-month period ends. The free Package covers the standard Listing Package only (not add-ons such as the Property Website) and is otherwise subject to these terms. The guarantee does not refund or reduce the Price or the Plan Total for the original property.
Delivery
Company delivers the Package by email to the address Client provides when placing the order. If Client selected the Property Website, the delivery email includes its link. Delivery is complete when Company sends that email, whether or not Client opens it. Client is responsible for providing a correct email address. The charge upon delivery described in Sections 3 and 4 is made at that time.
Revisions
One revision round is included with every Package at no additional charge. Client may request it by email to forma.sitedesign@gmail.com. Additional revisions may be available at Company's discretion and may carry an additional fee, agreed in writing before the work is done. A revision request does not delay or reverse any charge under these terms.
Cancellation
Client may cancel an order at any time before delivery by emailing forma.sitedesign@gmail.com. No charge is made for an order cancelled before delivery. Once the Package has been delivered, the order cannot be cancelled, and the Price or Plan Total is owed in full.
Refunds
Charges made under these terms are final, except where the Package does not correspond to the property Client identified, or contains a material error caused by Company. In those cases, Company will correct the Package or refund the amounts Client has paid and cancel any remaining balance, at Company's choice.
Use of Deliverables
Client may use the Package for the property it was prepared for while Client's payments are current. Company owns the Package until the Price or Plan Total is paid in full, at which point Client's right to use it for that property is permanent. Company hosts the Property Website and keeps it online for at least 12 months after delivery, and may take it offline while a balance due under these terms is unpaid. If a balance that is due under these terms goes unpaid, Client's right to use the Package ends, and Client must remove it from the listing and all marketing. Client agrees to provide a valid payment method and pay any unpaid balance promptly. Company may pursue collection of any unpaid amount.
Chargebacks & Disputes
A chargeback or payment dispute on a charge made in accordance with this agreement is a breach of this agreement and makes the remaining balance due immediately. Company may submit this agreement, the order record (including the options Client selected and the time Client accepted these terms), the order confirmation, and delivery records as evidence in any dispute, and may pursue collection of disputed amounts.
Limitation of Liability
Company's total liability to Client under this agreement shall not exceed the amount Client paid for the Package. Company is not liable for any indirect, incidental, or consequential damages arising from use of the deliverables. Except for the guarantee in Section 5, Company does not guarantee that the property will sell, or sell at any price or by any date. All deliverables are conceptual and preliminary, and Client assumes responsibility for decisions made based on them.
Communication
Revision requests, cancellations, closing notices, guarantee claims, payoff requests, and other formal notices must be sent in writing to forma.sitedesign@gmail.com.
Governing Law
This agreement is governed by the laws of the State of New Hampshire, without regard to conflict of law provisions. Any disputes shall be resolved in the courts of Hillsborough County, New Hampshire.
Entire Agreement
This document, together with Client's order confirmation, is the entire agreement between the parties regarding the Package and supersedes any prior verbal or written communications about it.